Nyasia Dubois
About Nyasia Dubois
Nyasia Dubois is a Call Center Specialist at Massmutual Financial Group and a Business Manager and Human Resources professional at Boys & Girls Club Family Center in Springfield, Massachusetts.
Title and Current Roles
Nyasia Dubois is currently a Call Center Specialist at Massmutual Financial Group in Springfield, Massachusetts. Additionally, she serves as the Business Manager and Human Resources Manager at the Boys & Girls Club Family Center, also located in Springfield, Massachusetts.
Employment History
Nyasia Dubois has a diverse work history, including various roles such as a Substitute Teacher at Sabis Educational Services in Adma, Lebanon from 2017 to 2018, and Residential Staff at the Mental Health Association from 2016 to 2019. She has experience as an Intern at The Creative Strategy Agency in 2016 and served as a Teen Coordinator at Boys & Girls Club Family Center from 2015 to 2018. Earlier in her career, she worked as a Customer Service Associate at Kmart Corporation in Hoffman Estates, Illinois from 2013 to 2014.
Educational Background
Nyasia Dubois holds a Master of Business Administration from American International College, completed between 2016 and 2018. She also earned a Bachelor of Science in Marketing and Business Management with a minor in Management from the same institution, completed in 2015.
Skills and Expertise
Nyasia possesses strong skills in leadership, communication, and organization. With a solid background in Business Marketing and Business Management, she is adept at implementing new techniques and methods to improve productivity. Her multi-faceted career showcases her adaptability and commitment to professional growth.
Call Center Specialist at Massmutual Financial Group
Nyasia Dubois has been working as a Call Center Specialist at Massmutual Financial Group since October 2019. Her role involves managing customer interactions, addressing inquiries, and ensuring high levels of customer satisfaction.