Paul Lumpkin

Paul Lumpkin

Customer Service Representative @ MassMutual

About Paul Lumpkin

Paul Lumpkin is a Customer Service Representative at MassMutual and holds multiple roles in community and behavioral health organizations in Massachusetts.

Current Positions

Paul Lumpkin currently holds multiple roles across different organizations. He works as a Customer Service Representative at MassMutual, and also serves as a Residential Supervisor at Northeast Center for Youth and Families in Easthampton, Massachusetts. Additionally, he is a Support Specialist at Behavioral Health Network, Inc in the Springfield area of Massachusetts. Paul is also involved with the Parent Teacher Home Visit Project as a Parent Trainer/Facilitator in both Springfield, MA and Sacramento, CA.

Previous Work Experience

Paul has amassed a diverse range of work experiences over the years. He worked as a Parent Facilitator at Springfield Public Schools from 2011 to 2013. Before that, he spent a year from 2007 to 2008 as a Baker/Trainer at The Cheesecake Factory in West Hartford, CT. He also worked for Panera Bread as a Baker/Trainer from 2005 to 2007 in Newington, CT.

Education and Academic Background

Paul Lumpkin holds a Bachelor's Degree in Political Science/Public Administration from Walden University, which he completed between 2013 and 2015. Prior to that, he studied General Studies at Holyoke Community College, earning an Associate degree in just one year, from 2012 to 2013. Additionally, he attended Capital Community College from 2003 to 2004.

Skills and Expertise

Paul Lumpkin possesses a strong background in conflict resolution and mentoring, skills that he actively applies across his various roles. He demonstrates a dynamic and results-driven professional approach, with proven success in administrative duties. Paul is also committed to expanding his skill base within community schools, showcasing his continuous dedication to professional growth and community involvement.

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