Penny Whitaker
About Penny Whitaker
Penny Whitaker is the Head of HR Technology and Employee Services at MassMutual in Springfield, Massachusetts, with over two decades of experience at the company.
Title at MassMutual
Penny Whitaker is currently the Head of HR Technology and Employee Services at MassMutual. In this role, she oversees technological initiatives and services that support the company's human resources functions. Based in Springfield, Massachusetts, she plays a pivotal role in integrating HR technologies and optimizing employee services within the organization.
Career at MassMutual
Penny Whitaker has been with MassMutual since 2000, ascending through various leadership positions. She started as the AVP Project Management Office, a role she held for nine years. She then transitioned to Vice President, Illustrations and Operations Effectiveness, serving in this capacity for two years. From 2011 to 2015, she was the Vice President, Business and Technology Solutions. Following this, she served as Vice President - Partner Delivery Services, Operations, and Distribution for two years, and then as Vice President - Head of Enterprise Technology Services for four years, before assuming her current position.
Experience in Technology and Operations
Penny Whitaker has considerable experience in managing technology and operations within a large enterprise. Her roles at MassMutual have included significant responsibilities in enterprise technology services, partner delivery services, and operations effectiveness. This extensive background has helped her to develop a comprehensive understanding of the technical and operational aspects crucial for running a successful organization, particularly in the context of HR technology.
Leadership and Management Skills
Throughout her career at MassMutual, Penny Whitaker has held multiple leadership roles that required high levels of management acumen. As the AVP Project Management Office and later as Vice President, she led various teams and initiatives to enhance operational efficiency and technological advancements. Her ability to manage multiple responsibilities has been a key asset to the company's ongoing success in both business and technology domains.