Rita Chu
About Rita Chu
Rita Chu is a Life New Business Case Manager at MassMutual with extensive experience in insurance and financial services.
Title
Rita Chu holds the position of Life New Business Case Manager at MassMutual. In her role, she applies her extensive knowledge and skills in insurance case management to oversee new business initiatives within the company.
Work Experience at MassMutual
Rita Chu is currently employed at MassMutual as a Life New Business Case Manager. Her responsibilities include managing new insurance business cases, ensuring efficient processing, and maintaining high customer satisfaction levels. She utilizes her extensive background and detailed knowledge in the insurance industry to drive effective project management and facilitate seamless business operations.
Previous Experience at AIG
From 2018 to 2021, Rita worked as a Case Relationship Manager at AIG's Advisor Insurance Solutions Center in the Greater Los Angeles Area. In this role, she managed relationships with advisors, facilitated insurance solutions, and contributed to the implementation of new business strategies. Her tenure at AIG strengthened her skills in relationship management and insurance solutions.
Work at Innovative Solutions Insurance Services
Rita Chu served as a Case Manager at Innovative Solutions Insurance Services from 2017 to 2018 in El Segundo, California. Over her year in this role, she was responsible for managing various insurance cases, which further honed her project management skills and attention to detail.
Long-term Role at Kouzmanoff Financial & Insurance Services
From 2006 to 2016, Rita held the position of New Business Manager at Kouzmanoff Financial & Insurance Services in Torrance, CA. During her decade-long service, she developed deep expertise in handling new business processes and was instrumental in coordinating various insurance initiatives. This role distinguished her as a seasoned professional in insurance case management.
Educational Background
Rita Chu studied at California State Polytechnic University-Pomona, where she pursued a degree in Psychology from 1999 to 2002. This educational background laid a strong foundation for her analytical skills and understanding of human behavior, which are essential in her roles within the insurance industry.
Project and Team Management Skills
Rita has a proven track record of managing multiple, simultaneous insurance projects without compromising on quality. Her experience includes leading collaborative insurance teams, boosting company morale, and driving customer satisfaction through effective project management. Her detail-focused and highly organized approach ensures the successful oversight and management of insurance cases.