Robert Henriquez
About Robert Henriquez
Robert Henriquez is a Regional Disability Income Specialist at MassMutual in Springfield, Massachusetts, with a strong background in sales and insurance.
Title and Current Role
Robert Henriquez is currently serving as a Regional Disability Income Specialist at MassMutual in Springfield, Massachusetts, United States. He started this role in November 2021. His responsibilities in this position likely involve providing specialized support and expertise in disability income products and services within his assigned region.
Previous Roles at MassMutual
Before his current role, Robert Henriquez worked as an Internal Wholesaler at MassMutual. He held this position for 8 months in 2021, showcasing his evolving career within the company. In this role, he would have been responsible for supporting external wholesalers, managing client relationships, and contributing to sales strategies.
Experience at Voya Financial
Robert Henriquez has extensive experience from his time at Voya Financial, where he played multiple roles over several years. He started as a Customer Contact Center Representative in 2012, moving on to become a Retirement Specialist, a Regional Internal Wholesaler, and finally an Inside Sales Associate. His tenure at Voya Financial spanned from 2012 to 2021, during which he developed deep expertise in sales processes and customer relationship management within the financial services sector.
Early Career Experience
Before establishing himself in the financial services industry, Robert Henriquez worked as a Sales Consultant at CarMax from 2010 to 2011. This early role helped him build a foundation in sales, customer interaction, and client retention strategies. Later, he briefly worked at Prudential Financial as an Internal Wholesaler in 2015, continuing to build on his sales and wholesaling capabilities.
Education and Expertise
Robert Henriquez studied sociology at Eastern Connecticut State University, where he earned an associate's degree between 2007 and 2010. His educational background, combined with practical experience, has given him a strong foundation in understanding social behaviors, which is beneficial in customer relationship management (CRM) and retention strategies. Henriquez has cultivated significant expertise in the financial services industry, particularly in sales processes and insurance products.