Sergio Flores
About Sergio Flores
Sergio Flores is the Director of New Business - Investment Operations at MassMutual in Springfield, Massachusetts, with over 22 years of management experience in the financial services industry.
Current Role at MassMutual
Sergio Flores is currently serving as the Director of New Business - Investment Operations at MassMutual in Springfield, Massachusetts Area. He has been in this role since January 2015. His extensive experience spanning broker dealer operations, compliance, risk and suitability, call center operations, quality assurance, and training is a significant asset to the organization.
Previous Roles at MassMutual
Before becoming Director, Sergio Flores held various positions at MassMutual. He worked as a Compliance Consultant from 2012 to 2015, an Investment Analyst from 2010 to 2012, and Associate Director from 2006 to 2010. These roles collectively provided him with a comprehensive understanding of the company's operational and compliance frameworks.
Experience at TeleTech
Early in his career, Sergio Flores served as Operations Manager at TeleTech from 2002 to 2006 in Enfield, Connecticut. In this role, he managed call center operations, quality assurance, and training programs, gaining essential managerial and operational skills.
Educational Background
Sergio Flores attended Easthampton High School. Though specific details of his higher education are not mentioned, his extensive work experience in financial services demonstrates a high level of expertise and continuous professional development.
Career in Financial Services
Sergio Flores has 22 years of management experience in the financial services industry. His career began at TeleTech and has spanned a variety of important roles at MassMutual. This long tenure has allowed him to develop deep expertise in areas such as broker dealer operations, compliance, risk and suitability, call center operations, quality assurance, and training.