Srividhya Thiagarajan
About Srividhya Thiagarajan
Srividhya Thiagarajan is the Head of Digital and Data Compliance at MassMutual, with a rich background in financial and risk management across various institutions.
Title
Srividhya Thiagarajan serves as the Head of Digital and Data Compliance at MassMutual in Springfield, Massachusetts Area. In this role, she oversees compliance and ensures the integration of digital and data strategies within the company.
Professional Background
Srividhya Thiagarajan has a rich professional background spanning multiple roles in the financial services industry. She worked at Prudential Financial in various capacities from 2009 to 2018, including roles in Digital Product Management, Service Assurance, Risk and Reporting, and Financial and Risk Control. Prior to her tenure at Prudential Financial, she served as a Project Manager in Banking at Bank of America and as a Manager of Operations at Citi in India. She began her career as an Officer/Analyst at Standard Chartered Bank.
Education and Expertise
Srividhya Thiagarajan holds a Graduate Diploma in Banking and Finance from Monash Graduate School of Business in Melbourne, Australia. She also earned an MBA in Finance from Pondicherry University and a Bachelor of Commerce degree from Ethiraj College, Madras University, India. Her educational background provides a strong foundation in finance, banking, and commerce.
Key Initiatives at MassMutual
At MassMutual, Srividhya Thiagarajan has developed a forward-looking Compliance Program that incorporates Agile methodology. This initiative facilitates the integration of digital transformation and data science, enhancing the company's digital and data compliance framework. She collaborates with several teams, including Digital Experience, Mobile Experience, Data Science, and Digital Underwriting, to innovate customer experience through digital technologies.
Speaking Engagements and Industry Participation
Srividhya Thiagarajan has been an active speaker at various industry conferences. She presented on 'Responsible and Ethical use of Technology and Data' at the Digital Insurance conference (Dig in Analytics) in November 2019. She spoke at the Society for Corporate Compliance and Ethics Annual conference in September 2020 and participated as a speaker on the Digital Marketing Panel at the LIMRA conference in March 2021.
Community Involvement and Volunteer Work
Srividhya Thiagarajan is actively involved in community service. She volunteers for Junior Achievement and is a member of the Advancement Committee at a local school. Additionally, she served on the leadership team of the Asian Business Resource Group and the Compliance Diversity & Inclusion Committee.