Susan Bartley
About Susan Bartley
Susan Bartley is the Global Head of Talent Management, Learning, and Performance Management at MassMutual, with over 25 years of experience in talent management and organizational development.
Current Position at MassMutual
Susan Bartley currently serves as the Global Head of Talent Management, Learning, and Performance Management at MassMutual. She stepped into this role in August 2022. At MassMutual, she is responsible for overseeing global talent strategies, driving learning initiatives, and managing performance systems to optimize employee development.
Career at Citi
Before joining MassMutual, Susan Bartley worked at Citi for seven years, from 2015 to 2022. She held the position of Global Head of Talent & Diversity for Global Functions and Enterprise Operations & Technology. In this role, she led significant diversity and inclusion initiatives and worked on talent strategy across multiple global functions while stationed in New York.
Role at JPMorgan Chase & Co.
Susan Bartley served as the Executive Director and Organizational Development Manager - Talent & Performance Management Lead at JPMorgan Chase & Co. from 2011 to 2015. Based in New York, she focused on enhancing talent and performance management processes within the organization.
Experience at Bank of America
Susan Bartley held several senior positions at Bank of America between 2003 and 2011. Her roles included VP, Leadership Development Client Manager for the Consumer Bank, Senior Change Manager for the Consumer Learning Function PMO, and Performance Management and Associate Readiness Lead. She played a pivotal role in leadership development, performance management, and organizational change across various branches in Charlotte, NC, and Boston, MA.
Educational Background
Susan Bartley has an extensive educational background with degrees and studies from several renowned institutions. She earned her M.A. in Industrial-Organizational Psychology from the University of North Carolina at Charlotte and a BA in Psychology from the University of Massachusetts Amherst. Additionally, she studied Economics at the University of Cambridge and Psychology at The University of Edinburgh. She also pursued Entrepreneurship/Entrepreneurial Studies at the University of Pennsylvania.