Susan Dyl, Csm
About Susan Dyl, Csm
Susan Dyl is a Release Manager with extensive experience in project management and Agile/Scrum methodologies, currently working at Prestige Auto, Amica Insurance, and MassMutual.
Current Positions
Susan Dyl currently holds multiple management roles. She is a Release Manager at MassMutual in Springfield, Massachusetts Area, a Process Manager at Amica Insurance in the Providence, Rhode Island Area, and a Manager at Prestige Auto - Family of Dealerships.
Previous Experience
Susan has an extensive background in management, having worked in various roles across different companies. She was an Infrastructure Project Manager at Providence Partners, LLC in 2017 for one month in Austin, Texas. She served as a Release Manager at Charles Schwab in 2017 for four months and as a Change Manager at ERCOT from 2016 to 2017 for five months in Taylor, Texas. Her experience also includes being a Release Manager/Scrum Master at Education Partners from 2015 to 2016 and a Scrum Master/Project Manager Advisory Consultant in Cloud Technologies at IBM Tivoli Software from 2014 to 2016.
Career at Gtech
Susan Dyl worked at Gtech in Austin, Texas, for an extended period. She held the position of Software Project Manager from 2000 to 2015, a role she maintained for 15 years. Additionally, she was a Project Manager from 2000 to 2014, spanning 14 years at the company.
Education and Expertise
Susan Dyl studied at the University of Massachusetts Dartmouth, completing a Bachelor's degree in Management Information Systems. She has profound expertise in Agile and Scrum methodologies, performing Scrum Sprint Planning, Daily stand-up meetings, Sprint Reviews, Retrospectives, and Backlog Grooming. Her technical skills include knowledge of TFS, JIRA, and Confluence tools.
Project Management Skills
Susan has developed comprehensive project plans, schedules, and budgets throughout her career. She managed prioritization, decision-making, and problem-solving to improve sprint teams' productivity. Additionally, she worked collaboratively to enhance transparency, adaptability, and customer collaboration.