Tim Jordan
About Tim Jordan
Tim Jordan is the Head of New Business & Operations at MassMutual in the United States, with extensive experience in finance, claims, and underwriting.
Title
Tim Jordan is currently the Head of New Business & Operations at MassMutual. His role involves overseeing new business initiatives and operational efficiencies within the company.
Current Role at MassMutual
Since his promotion, Tim Jordan has been responsible for leading new business operations at MassMutual. His responsibilities include strategizing and implementing new business processes, ensuring the efficiency of operations, and contributing to the company’s growth and development in these areas.
Previous Experience at MassMutual
Prior to his current position, Tim served as the Head of DI New Business & Underwriting at MassMutual from 2011 to 2022. His role included managing disability income underwriting and fostering new business streams over an 11-year period.
Experience at Hartford Life and The Hartford
Tim Jordan worked as a Customer Experience Officer at Hartford Life and The Hartford from 2000 to 2010. Over these ten years, he focused on enhancing customer experience and process ownership, playing a significant role in customer satisfaction and operational improvements.
Early Career at UNUM Corp
Tim began his career at UNUM Corp where he served as the 2nd Vice President of Finance from 1982 to 2000. Over 18 years, he gained extensive experience in finance, participating in internal auditing, audit direction, and external auditing as a CPA.
Education and Certifications
Tim Jordan holds a Master of Science in Finance (MSF) from Bentley University and a Bachelor of Arts (BA) in Accounting from the University of Southern Maine. He is also a Certified Public Accountant (CPA), complementing his extensive background in finance and auditing.