Tim Plankey
About Tim Plankey
Tim Plankey is the Sales Operations Lead at MassMutual in the Springfield, Massachusetts Metropolitan Area, with a diverse background in various leadership roles within the company.
Title
Tim Plankey currently holds the position of Sales Operations Lead at MassMutual. He operates in the Springfield, Massachusetts Metropolitan Area and plays a crucial role in connecting executive leadership with various divisions through structured huddles and KPI reviews.
Company
MassMutual, also known as Massachusetts Mutual Life Insurance Company, is a mutual life insurance company based in the United States. Tim Plankey has had a long-standing career with MassMutual, holding multiple leadership roles over nearly two decades. His positions at MassMutual include Head of Strategic Development, Head of Continuous Improvement, and various Assistant Vice President roles, contributing significantly to the company's operational excellence.
Education and Expertise
Tim Plankey holds an MBA in General Management from the University of Virginia Darden School of Business and a BA in Theater from the University of Massachusetts Amherst. His educational background equips him with a diverse set of skills that he has applied to various leadership roles. He specializes in leadership integrity, transparency, and vulnerability, advocating for these qualities to drive employee engagement and business success.
Background
Tim Plankey has a diverse professional background that spans over two decades. Before his current role, he co-founded SeeMe.com and served as its Chief Financial Officer. He has also held positions at the Albuquerque Trust Division as an Investment Manager and at Stewart Asset Advisors as Operations Manager and Investment Assistant. His varied experiences enable him to ask insightful questions and uncover root causes of business opportunities, fostering learning and innovation within his teams.
Achievements
Throughout his career, Tim Plankey has led teams that contributed to MassMutual being the first insurance company globally to receive the Shingo Silver Medallion for Operational Excellence. He has a proven track record of reducing unit costs while improving customer satisfaction and exceeding performance and quality goals. His approach encourages a 'fail fast' mentality within teams, fostering an environment of continuous learning and innovation.