Tom Tortoriello
About Tom Tortoriello
Tom Tortoriello is an IT Specialist at MassMutual Financial Group, with over a decade of experience in tech mobility and customer service within the financial services industry.
Title and Current Role
Tom Tortoriello is an IT Specialist focused on Techbar and Mobility at MassMutual Financial Group. He is based in Springfield, Massachusetts, United States. He has been with MassMutual for over a decade, having started in July 2012. His role involves enhancing technical mobility solutions and providing expert support within the financial services industry.
Previous Work Experience
Prior to his current tenure at MassMutual, Tom Tortoriello served as a System Administrator at AAA from 1997 to 1999. This role marked his early professional years within the United States, setting a foundation in information technology that he has built upon throughout his career.
Education and Expertise
Tom Tortoriello studied Computer Science at the University of Massachusetts Amherst from 1996 to 1998. He also achieved an Associate degree from Holyoke Community College between 1993 and 1996. His technical expertise encompasses VMWare, a crucial virtualization and cloud computing software, which he leverages extensively in his current role.
Customer Service in Financial Services
Tom Tortoriello has a robust background in customer service within the financial services sector. His role at MassMutual Financial Group involves not just technical responsibilities but also significant customer interfacing, ensuring that end-users and clients receive proficient and timely IT support.
Leadership in Information Technology
Throughout his career, Tom Tortoriello has demonstrated leadership skills in information technology. At MassMutual Financial Group, he effectively manages and drives tech initiatives related to mobility and virtualization, underscoring his capability to lead and innovate in IT services.