Tony Cerra
About Tony Cerra
Tony Cerra is the Team Lead Network Support Services at MassMutual Financial Group, overseeing equipment installations and providing Level II Network Support across multiple campuses.
Title and Current Role
Tony Cerra is the Team Lead for Network Support Services at MassMutual Financial Group. In this capacity, he oversees the planning and design of installations for equipment and cabling across multiple locations, including the Springfield Data Center, Enfield SER, and the D/R Site in Denver. Additionally, he provides Level II Network Support for various campuses such as Springfield, Bright Meadow, and Chicopee.
Professional Background
Tony Cerra's career spans various roles in the technology and insurance industries. From 1994 to 1997, he worked at Travelers as a Break Fix Tech/Network Support specialist. Prior to that, he was a Level II Helpdesk Tech at Phoenix Mutual Insurance Company from 1993 to 1994. Tony also served as the Supervisor of the Network Helpdesk Team and a CICS Engineer at CBT/Bank of New England from 1984 to 1989 in East Hartford. Earlier, he worked as a Computer Operator at Hartford Steam Boiler from 1981 to 1984 in the Hartford, Connecticut area.
Educational Background
Tony Cerra studied at the Computer Processing Institute, focusing on Computer Operations. He completed his studies in 1981 with a qualification in Computer Operations.
Responsibilities at MassMutual
At MassMutual, Tony Cerra is responsible for various critical functions. He ensures the efficient planning and design of equipment and cabling installations at multiple facilities. He provides Level II Network Support for Springfield, Bright Meadow, and Chicopee campuses. Additionally, Tony offers MAC coverage of the Bright Meadows Campus and serves as a backup for the Springfield Campus. Further, he travels with the Field Infrastructure team to assist with Field Office Moves, ensuring seamless transitions.