Vicky Applebee
About Vicky Applebee
Vicky Applebee is a Call Center Specialist at Massmutual Financial Group with a background in operations management from her previous role at Golden Moments Adult Day Health Spa.
Current Role at Massmutual Financial Group
Vicky Applebee currently works as a Call Center Specialist at Massmutual Financial Group in Springfield, Massachusetts, United States. She has been in this role since April 2019, where she is responsible for handling customer inquiries, providing information, and ensuring customer satisfaction.
Former Director of Operations at Golden Moments Adult Day Health Spa
From 2012 to 2018, Vicky Applebee served as the Director of Operations at Golden Moments Adult Day Health Spa. During her six-year tenure, she managed daily operations, coordinated staff activities, and oversaw client services to improve operational efficiency and service quality.
Experience as Office Manager
Prior to her role as Director of Operations, Vicky Applebee held the position of Office Manager at Golden Moments Adult Day Health Spa. In this capacity, she handled administrative tasks, supported staff, and maintained office organization to ensure smooth operations.
Education at Bay Path University
Vicky Applebee studied at Bay Path University, where she pursued a degree in Business Administration and Management. Her education provided her with foundational knowledge and skills in business operations and management practices.
Operations Management Experience
Vicky Applebee has over six years of experience in operations management, gained from her tenure at Golden Moments Adult Day Health Spa. Her expertise includes improving operational processes, managing staff, and enhancing service delivery.