William Troy
About William Troy
William Troy is the Director Of Information Technology at MassMutual Financial Group, overseeing IT operations and vendor negotiations.
Current Position at MassMutual Financial Group
William Troy serves as the Director of Information Technology at MassMutual Financial Group. In this role, he oversees the management of over 110 IT resources. Troy is responsible for the supervision of three physical data centers, including all associated hardware and operations. Additionally, he guarantees business continuity, data protection, availability, and application resiliency for the company's most critical intellectual assets.
Past Roles at MassMutual Financial Group
William Troy has held multiple roles at MassMutual Financial Group prior to his current position. From 2014 to 2018, he was the Lead Cloud Infrastructure Administrator, where he transformed IT platforms to enable cloud services and improve service levels. Before that, from 2011 to 2014, Troy served as a PRPC System Administrator. In both roles, he was integral in process transformations to support agile compute methodologies.
Previous Employment History
Before joining MassMutual Financial Group, William Troy gained extensive experience in various IT and consultancy roles. He worked at TEKsystems as a Systems Consultant from 2007 to 2011. Prior to that, he held the same title at Lincoln Financial Group from 2000 to 2003. His experience also includes nine years in Human Resources at Phoenix Home Life, from 1991 to 2000.
Educational Background
William Troy earned a Master's degree in Information Systems from Western New England University, completing his studies from 1997 to 2001. He also holds a Bachelor of Arts in Economics from UMASS, where he studied from 1986 to 1988. Additionally, Troy achieved an Associate of Science in Business Administration and Management from Holyoke Community College, where he studied from 1983 to 1986.
Expertise in Vendor Negotiations and Compliance
In addition to his role at MassMutual Financial Group, William Troy is experienced in negotiating contracts with critical vendors to ensure high value. He leads a team responsible for compliance and audit readiness across multiple solutions, ensuring that business operations align with industry standards and regulatory requirements.
Thought Leadership and Industry Contributions
William Troy has made significant contributions to the IT industry, providing thought leadership at AWS re-Invent conferences. His presentations have addressed key industry trends and innovations, showcasing his expertise and forward-thinking approach in the field of cloud services and IT infrastructure.