Yolanda Cooper
About Yolanda Cooper
Yolanda Cooper is the Director at MassMutual Financial Group, with over two decades of experience in the financial services industry.
Current Position at MassMutual Financial Group
Yolanda Cooper currently holds the title of Director at MassMutual Financial Group. In this role, she is responsible for overseeing various project management and business analyst functions. With a career at MassMutual Financial Group that spans over two decades, Cooper brings a wealth of experience and expertise to her directorial responsibilities.
Previous Roles at MassMutual Financial Group
Yolanda Cooper has extensive experience at MassMutual Financial Group, having worked there since 1997. She initially served as a Project Manager and Resource Manager for 16 years before ascending to her current position as Director. Her long tenure at the company underscores her deep familiarity with its operations and strategic direction.
Educational Background in Marketing and Business Administration
Yolanda Cooper holds a Bachelor of Science (B.S.) from Cheyney University of Pennsylvania, where she studied Marketing and Business Administration from 1977 to 1981. Her educational background provided a strong foundation in business fundamentals, which she has applied throughout her career in financial services.
Experience at Security CT Life
Before joining MassMutual Financial Group, Yolanda Cooper worked at Security CT Life as a Director from 1992 to 1996. This role allowed her to gain significant leadership experience in the financial services sector, which she later brought to her subsequent positions.
Expertise in Continuous Improvement and Business Process
Yolanda Cooper possesses strong expertise in Continuous Improvement and Business Process within the financial services industry. Her skills in these areas have been crucial in leading the Medical and Vocational team in the DI Claims Department at MassMutual Financial Group since November 1996. Additionally, she has a robust understanding of Requirements Analysis and the Software Development Life Cycle (SDLC), with a specialized focus on Agile methodologies.