Amy Leake
About Amy Leake
Amy Leake is a Business Analyst currently working from home, with a background in technical writing, human resources, and IT support. She holds a BSc in IT with Business Studies from Sheffield Hallam University and has experience in both public and private sector projects.
Title
Amy Leake is currently working as a Business Analyst. Her professional experience includes roles as a Technical Writer, Technology Graduate, Human Resources Assistant, Help Desk Staff, Student Placement Engineer, Sales Assistant, and Administration Assistant.
Current Role and Responsibilities
Amy Leake is currently employed as a Business Analyst working from home. She is actively contributing to Business Analysis deliverables, analyzing and redefining customer journeys across multiple sales channels. Additionally, she is working on the NHS Test and Trace project as a Technical Writer for the Halo team.
Previous Professional Experience
Amy Leake's previous professional roles have varied across different sectors. She has worked as a Technical Writer/Technology Graduate for five months in 2020-2021 remotely and as a Technology Graduate for nine months in Leeds in 2020. In 2019, she worked as a Human Resources Assistant for two months and as Help Desk Staff for ten months in Sheffield. Amy also worked at Servelec Technologies as a Student Placement Engineer in Sheffield for one year from 2017-2018, as a Sales Assistant at Links of London for one month during Christmas 2015 in Sheffield, and as an Administration Assistant at Airmaster Air Conditioning Ltd for two years from 2015-2017.
Education and Expertise
Amy Leake holds a BSc in IT with Business Studies from Sheffield Hallam University, where she studied from 2015 to 2019. Prior to this, she completed her Sixth Form at Aston Academy, studying Business Studies, Psychology, Information Technology, and Economics from 2013 to 2015. Her secondary education was completed at Westfield Sports College from 2008 to 2013, where she focused on GCSEs, Btech, and a Diploma in Information Technology.
Professional Contributions
In her capacity as a Business Analyst, Amy Leake has supported automation and improvement projects involving the decommissioning of legacy systems. She has participated in business analysis, requirement elicitation, client workshops, creation of BPM and detailed requirements documents, and collaboration with multi-disciplinary teams in a large-scale, Agile delivery program. Her contributions extend to maintaining data dictionaries and defining detailed level requirements, including acceptance criteria and user stories.