Avik Dass
About Avik Dass
Avik Dass is a Project Manager at Mastek Ltd with extensive experience in operations and service delivery management.
Professional Title and Current Role
Avik Dass holds the title of Project Manager at Mastek Ltd. His role involves overseeing various projects, ensuring they meet deadlines, and align with the company's strategic objectives. His position requires strong leadership and effective communication to manage cross-functional teams and client relationships.
Previous Roles at Mastek Ltd
Avik Dass has an extensive work history with Mastek Ltd, showcasing a progression through various managerial roles. He served as Service Delivery Manager from 2015 to 2017, Assistant Manager-Operations for 9 months in 2014-2015, and Assistant Manager-PMO from 2010 to 2014. His career at Mastek Ltd highlights his capability to adapt and excel in different managerial capacities.
Career at MajescoMastek and Mastek BPO
Before his tenure at Mastek Ltd, Avik Dass worked at MajescoMastek as a Senior Business Analyst for 10 months in 2009-2010. He also held a significant role at Mastek BPO as Senior Project Leader from 2004 to 2009. His responsibilities in these positions included business analysis and project leadership, respectively.
Educational Background and Certifications
Avik Dass studied at Little Flower English High School. He achieved a BSc in Chemistry and further specialized in Operations Management and Supervision. He is certified in ITIL SO-Intermediate, reflecting his expertise in IT service management. This combination of education and certification underscores his qualifications and commitment to professional development.
Project Management and Process Improvement Expertise
Avik Dass has demonstrated a proven ability to drive efficiency in people and processes, ensuring optimal performance in fast-paced, time-sensitive environments. His track record includes transitioning and stabilizing back-office operations for clients in the UK and the US and implementing quality and risk management systems through ISO 9001 and ISO 27001 for BPO units.