Gaurav Kr Sanghai
About Gaurav Kr Sanghai
Gaurav Kr Sanghai is a Customer Success Manager at Mastek in London, managing a portfolio of accounts across various industries in the UK and Ireland.
Title
Gaurav Kr Sanghai serves as the Customer Success Manager at Mastek, located in London, England, United Kingdom.
Company
Gaurav Kr Sanghai currently works at Mastek in the role of Customer Success Manager. In this capacity, he oversees a portfolio of accounts throughout the UK and Ireland, engaging with industries such as commercial, retail, banking, BFSI, public sector, manufacturing, and telecom.
Education
Gaurav Kr Sanghai holds a Bachelor of Technology (BTech) degree in Electronics and Communications Engineering from St. Thomas' College of Engineering & Technology, completed in 2005. He also achieved a Post Graduate Diploma in Business Administration (PGDBA) in Finance from Symbiosis Center of Distance Learning in 2011.
Previous Roles
Before his role at Mastek, Gaurav Kr Sanghai amassed significant experience in various positions. He worked at Wipro from 2017 to 2022, initially as a Technical Sales Manager and later as a Fusion Cloud Project Manager. He also served as a Principal Sales Consultant at NTT DATA from 2014 to 2017, an Application Sales Consultant at IBM from 2008 to 2014, and a Senior Software Engineer at Verizon from 2006 to 2008.
Professional Responsibilities
In his role at Mastek, Gaurav Kr Sanghai is responsible for managing a business portfolio worth close to 5 million GBP. His duties include order booking, revenue management, funnel and pipeline development, and handling RFP, RFQ, and RFI submissions. He focuses on cultivating long-term customer relationships and delivering value-added services, facilitating customer feedback and satisfaction to help clients achieve their business goals and maximize their return on investment in Oracle Cloud.