Ken Costello
About Ken Costello
Ken Costello is the Chief Operating Officer of the Salesforce Business Unit at Mastek, based in Gilbert, Arizona, with over 15 years of experience in operations and business intelligence.
Current Role at Mastek
Ken Costello currently serves as the Chief Operating Officer for the Salesforce Business Unit at Mastek. Based in Gilbert, Arizona, he oversees a team of over 200 professionals. His responsibilities include driving process improvement, product development, and quality assurance. Ken's leadership is instrumental in promoting a culture of excellence, collaboration, and continuous learning within the organization.
Position at MST Solutions
In addition to his role at Mastek, Ken Costello also holds the position of Chief Operating Officer at MST Solutions located in Chandler, Arizona. In this capacity, he continues to apply his extensive experience and strategic vision to enhance operations and ensure high levels of customer satisfaction.
Role at Western International University
Ken Costello held significant roles at Western International University, spanning from 2011 to 2017. He progressed from the Director of Operations to Sr. Director of Operations and Analysis, eventually becoming Vice President of Operations and BI. Throughout these roles, Ken played a crucial part in managing operations and business intelligence, significantly contributing to the university's operational success.
Educational Background
Ken Costello has a solid educational foundation with a Master of Science in Information Management from the W.P. Carey School of Business at Arizona State University. He also holds a Bachelor of Science in Accounting from Western International University. This educational background has equipped him with the essential knowledge and skills to excel in various operational and strategic roles.
Professional Expertise and Experience
With over 15 years of experience, Ken Costello has a proven track record in managing complex operations, business intelligence, and customer service functions. He specializes in driving process improvement and ensuring quality assurance. Ken's commitment to adapting to market changes and fostering a culture of continuous learning has been a hallmark of his career.