Santhoshkumar Tp (Msp Itil Csm)
About Santhoshkumar Tp (Msp Itil Csm)
Santhoshkumar Tp is a Global PMO at Mastek with extensive experience in quality management, program delivery, and strategic initiatives across various industries and geographies.
Current Roles at Mastek
Santhoshkumar Tp currently holds multiple key roles at Mastek, including Global PMO, Program Manager, and Group Manager-Delivery in the UK. Additionally, he serves as Group Manager for the Operational Excellence Team and the Process Audit Group in the Mumbai area, India. These positions involve overseeing strategic initiatives and ensuring service delivery, digital, and legacy development for critical business engagements.
Past Experience and Positions
Santhoshkumar Tp has held several significant roles throughout his career. His previous experience includes working as a Quality Lead at Y-Point Technologies Pvt Ltd, a Process Lead at InfraSoft Technologies Ltd, and a Sr. Quality Lead at GTFS LLC UAE. He also worked as a Sr. Programmer at Information Architects Pvt Ltd in Ireland and as an Assistant Manager-EDP at The Leela Kempinski in Mumbai. His extensive experience spans across various regions, including Ireland, Dubai, the UK, and the US.
Quality Management Expertise
Santhoshkumar Tp has over 14 years of experience in developing, consulting, training, auditing, and reporting on organization-level Quality Management Systems. He has successfully led organizations to achieve certifications in ISO 9001, CMM, CMMi V1.3 L5, Information Security, and ITIL. His expertise also includes conducting quality management audits with third-party certification agencies and customers, particularly in industries such as healthcare, e-governance, and defense.
Certification and Training
Santhoshkumar Tp holds multiple certifications, including Scrum Master, Lead Auditor in ISO9001 & ISO27001, CMMi v1.3, ITIL Foundation, and Internal Auditor for OHSAS 18001 & ISO 14000. These certifications reflect his comprehensive knowledge and skills in quality management, process audits, and IT service management.
Project Delivery and Strategic Initiatives
Throughout his career, Santhoshkumar Tp has managed critical projects and strategic initiatives. He has delivered Agile programs in Data & BI for a leading retail chain in the UK and implemented strategic automation across geographies. His responsibilities also included ensuring timely data availability for the CDO office and vertical heads, managing full life-cycle projects, product customizations, and Test Factory services. His industry experience covers sectors such as hospitality, banking, finance, human resources, and process automation.