Sumit Gandhi
About Sumit Gandhi
Sumit Gandhi is the Global Microsoft BU & New Age Offerings Leader at Mastek, with extensive experience in digital transformation across various sectors.
Current Role at Mastek
Sumit Gandhi currently serves as the Global Microsoft BU & New Age Offerings Leader at Mastek. In this capacity, he oversees the company's Microsoft business unit and leads innovative technology solutions. His leadership focuses on the integration of cutting-edge Microsoft technologies and new-age offerings, aiming to drive digital transformation and enhance customer experiences across various sectors.
Previous Roles and Experience
Sumit Gandhi has extensive experience in leadership roles across multiple companies. He served as Partner and Leader of International Business and Customer Success at BeatRoute, a 360 Intelligent Field Force CRM, from 2019 to 2021. Prior to that, he was a Partner and Digital Transformation Leader at Vital Wires from 2017 to 2021. He also held roles at Two55am Studiio Pvt Ltd as Managing Partner, Tennovate Solutions Pvt Ltd as Founder, Posh Consulting Inc. as Director of Business Development, and several other positions spanning from 2008 to 2017. His roles have taken him across various industries, where he has focused on digital transformation and business development.
Educational Background
Sumit Gandhi graduated with a B.Tech in Electronics & Instrumentation from RGMCET, Nandyal (JNTU) after five years of study from 2002 to 2007. He completed his pre-university education in PCM at Chiranjiv Bharti School, where he studied for three years from 1999 to 2002. His education provided him with a strong foundation in technology and engineering, which he has leveraged throughout his career to drive digital innovation.
Expertise in Digital Transformation
Sumit Gandhi specializes in digital transformation across various sectors including Consumer Packaged Goods (CPG), Banking, Financial Services, and Insurance (BFSI), Manufacturing, and Media & Entertainment. His expertise encompasses areas such as Customer Experience (CX), Marketing Automation, Digital Marketing, Collaboration (Portals), Enterprise Mobility, UI/UX, Internet of Things (IoT), and Artificial Intelligence (AI). He has been involved in delivering over 100 award-winning digital engagements, demonstrating his ability to lead and innovate in complex digital projects.
Published Work on CRM Transformation
Sumit Gandhi has contributed to the field of Customer Relationship Management (CRM) by writing about CRM transformation programs. He authored a blog post titled 'Changing Trend in CRM Transformation Program: BXD (Business Excellence Delivery),' where he shares insights and trends in CRM transformation. His writing reflects his deep understanding and thought leadership in the area of business excellence delivery, highlighting his commitment to advancing customer relationship strategies.