Nichola Douse, Lssb, MBA
Vice President & Group Head, Customer Delivery Canada @ Mastercard
About Nichola Douse, Lssb, MBA
Nichola Douse is the Vice President and Group Head of Customer Delivery Canada at Mastercard, with over 20 years of experience in banking and operations. She has held various leadership roles at TD and HSBC, focusing on customer service, operational excellence, and community engagement.