Felix Kelemen
About Felix Kelemen
Felix Kelemen is a Manager of Customer Service at Materion Corporation, where he has worked since 2020. He has a strong background in sales engineering and holds degrees in International Sales Management & Technology and Leadership in Industrial Sales & Technology.
Current Role at Materion
Felix Kelemen currently serves as Manager Customer Service / Leiter Vertriebsinnendienst at Materion Corporation. He has held this position since 2020 in Stuttgart, Baden-Württemberg, Deutschland. In this role, he focuses on cultivating a customer-focused mindset within his team to enhance customer satisfaction. He also moderates the PAC EMEA forecast, coordinating with all relevant stakeholders to ensure effective communication and alignment across the organization.
Previous Experience at Materion Corporation
Felix Kelemen has extensive experience at Materion Corporation, having worked in various roles since 2016. He started as an intern for seven months, followed by a three-month overseas internship in Cleveland/Akron in 2017. He then served as a Werkstudent from 2017 to 2019, and as a Field Sales Engineer Performance Solutions for 11 months in 2019 to 2020. His diverse roles have provided him with a comprehensive understanding of the company's operations and customer service.
Education and Expertise
Felix Kelemen holds a Bachelor of Engineering in International Sales Management & Technology from Fachhochschule Aalen, where he studied from 2014 to 2018. He further advanced his education by obtaining a Master of Engineering - MEng in Leadership in Industrial Sales & Technology from the same institution in 2019, where he was recognized as Jahrgangsbester. Additionally, he earned a Bachelor of Science in Business Administration & Economics from Universität Hohenheim from 2011 to 2014.
Digitalization Initiatives and Performance Metrics
In his current role, Felix Kelemen has implemented digitalization initiatives aimed at enhancing business processes within Materion Corporation. He has developed key performance indicators (KPIs) to assess the performance of the Customer Service & Support team, ensuring that the team operates efficiently and effectively in meeting customer needs.
Early Career and Student Roles
Before his professional career, Felix Kelemen gained experience as a student assistant at Fachhochschule Aalen from 2014 to 2015. This role provided him with foundational skills that he later applied in his various positions at Materion Corporation. His early involvement in internships and student roles has contributed to his comprehensive understanding of sales and customer service dynamics.