Martin Bucksteeg
About Martin Bucksteeg
Martin Bucksteeg serves as the Manager of Bmc Transformation at Materna Information & Communications Se, where he has worked since 2005. He is an accredited trainer for ITIL and ISO/IEC 20000, with expertise in process development, modeling, and ITSM simulations.
Work at Materna
Martin Bucksteeg has been employed at Materna Information & Communications SE since 2005. He holds the position of Manager Bmc Transformation, where he has accumulated 19 years of experience in the field. His role involves overseeing transformation initiatives within the organization, focusing on enhancing IT service management processes.
Education and Expertise
Martin Bucksteeg studied Business and Information Systems at the University of Duisburg - Essen from 2001 to 2007, completing a six-year program. He is an accredited trainer for ITIL and ISO/IEC 20000, showcasing his expertise in these frameworks. His knowledge extends to process development, modeling, and IT Service Management (ITSM) simulations.
Background
Martin Bucksteeg has a strong background in IT Service Management consulting. His focus includes conducting process assessments and guiding organizations through ISO/IEC 20000 certification. His extensive experience in these areas contributes to his effectiveness in managing transformation projects.
Professional Specializations
Martin specializes in IT Service Management consulting, particularly in process assessments and ISO/IEC 20000 certification. His work involves developing and modeling processes that align with industry standards, ensuring organizations meet the necessary requirements for effective IT service delivery.