Uwe Kirchhoff
About Uwe Kirchhoff
Uwe Kirchhoff is an experienced Informatiker at Materna GmbH, where he has worked since 1997. He specializes in IT Service Management and serves as a project manager and team leader, focusing on metrics-driven reporting to enhance IT service quality.
Work at Materna
Uwe Kirchhoff has been employed at Materna GmbH since 1997, accumulating 27 years of experience in the field of Informatik. He serves as an Informatiker and frequently takes on the role of responsible project manager on-site for clients during project execution. His responsibilities include overseeing project implementation and ensuring client satisfaction. Kirchhoff also acts as a team leader within the Professional Service department, where he manages personnel and leads various initiatives aimed at enhancing service delivery.
Education and Expertise
Uwe Kirchhoff's educational background includes studying at Berufsförderungswerk Dortmund, where he achieved the qualification of Industriekaufmann from 1986 to 1987. He furthered his education at the University of Applied Sciences and Arts Dortmund, earning a degree in Informatik (Dipl. Informatiker) from 1988 to 1991. His academic training laid the foundation for his expertise in IT Service Management, where he specializes in designing and implementing IT-supported solutions.
Background
With nearly two decades of experience, Uwe Kirchhoff has developed a robust background in process and organizational consulting. He has worked with both private and public sector clients, providing insights and strategies to improve operational efficiency. His role often involves establishing metrics-driven reporting systems that assess and enhance the quality of IT service processes, contributing to better service outcomes.
Leadership and Management Skills
In his capacity as a team leader within the Professional Service department at Materna, Uwe Kirchhoff holds personnel responsibility. He leads teams in various projects, ensuring that objectives are met and that team members are supported in their roles. His leadership approach emphasizes collaboration and accountability, fostering an environment where team members can excel in their contributions to IT service management.