Sarah Chan
About Sarah Chan
Sarah Chan is a Program Manager at Mathematica, where she has worked for 13 years. She holds a Master of Public Administration from Rutgers University and has experience in customer sales and public policy.
Work at Mathematica
Sarah Chan has been employed at Mathematica as a Program Manager since 2011. In this role, she manages a high-volume help desk, facilitating communication with clients to aid in programmatic decision-making. She collaborates with senior staff to coordinate the production process and ensure the timely release of extensive research reports. Additionally, she composes expenditure and progress reports for Federal clients, including the Department of Labor, the Department of Education, and the Centers for Medicare and Medicaid Services.
Education and Expertise
Sarah Chan earned her Master of Public Administration (MPA) from Rutgers University, where she focused on performance measurement and management from 2013 to 2019. Prior to that, she obtained a Bachelor's degree in Economics and Public Policy from Franklin & Marshall College, studying from 2007 to 2011. Her educational background equips her with a strong foundation in public administration and policy analysis, enhancing her subject matter expertise in various human service areas.
Previous Work Experience
Before joining Mathematica, Sarah Chan held several positions that contributed to her professional development. She worked at Gap Inc. as a Customer Sales Associate from 2008 to 2014, where she gained experience in customer service. Following this, she served as a Sales Associate at Apple for one year in 2014-2015. Additionally, she completed a Public Policy Internship at NFIB in 2011, which lasted four months and provided her with insights into public policy processes.
Skills and Responsibilities
In her role as Program Manager, Sarah Chan develops subject matter expertise across various human service areas, allowing her to quickly understand project-specific nuances. She is responsible for coordinating the production of research reports and managing client communications. Her role also involves composing detailed expenditure and progress reports for federal clients, ensuring transparency and accountability in program management.