Vincent Longo
About Vincent Longo
Vincent Longo is an Information Systems Technician at Mathematica Policy Research, where he has worked since 2018. He specializes in automating software deployments, managing IT environments, and developing protocols to enhance operational efficiency.
Work at Mathematica
Vincent Longo has served as an Information Systems Technician at Mathematica Policy Research since 2018. In this role, he manages a hybrid Azure and on-premises Active Directory environment, along with SCCM and Intune, to support IT issues for both remote and office users. He leads the collection of incident data and the development of triage protocols during system-wide issues. Additionally, he conducts quarterly meetings with Dell representatives to discuss future purchases and assess the current business relationship.
Technical Skills and Contributions
Vincent Longo has utilized the Powershell Application Deployment Toolkit to create automated software packages, which reduces the need for manual installations. He developed an interactive 'robocopy' .bat script to facilitate the migration of user data and settings to new laptops, thereby minimizing manual labor. He maintains a comprehensive library of Powershell scripts for team use, including a script designed for the consistent preparation of new PCs post-imaging.
Education and Expertise
Vincent Longo earned a Bachelor of Arts in Linguistics from Rutgers University. His educational background complements his technical expertise in information systems, particularly in managing IT environments and developing automation scripts. This combination of skills supports his effective contributions to Mathematica and the broader IT community.
Previous Experience at ShopRite Supermarkets
Prior to his current role, Vincent Longo worked at ShopRite Supermarkets as a Baker from 2013 to 2017. This four-year experience provided him with foundational skills in a customer-focused environment, which he has since applied in his technical career.
Guidance and Documentation Initiatives
Vincent Longo authored a 'Return to Office' guide to assist in managing the transition during phased reopening. This initiative aimed to reduce the volume of support tickets, demonstrating his commitment to improving operational efficiency and user experience within the organization.