James Deverell
About James Deverell
James Deverell is a Technical Writer at Matrix Integration, where he has worked since 2020. He has a background in IT and customer service, having held various roles at MemberClicks and Apple prior to his current position.
Work at Matrix Integration
James Deverell has been employed at Matrix Integration as a Technical Writer since 2020. In this role, he has redesigned proposals to align with the company's marketing material. He is responsible for creating proposals for both new and existing clients. Additionally, he manages the solution design process to ensure timely delivery of project designs to clients.
Previous Experience at MemberClicks
Before joining Matrix Integration, James Deverell worked at MemberClicks from 2017 to 2020. He served as a Helpdesk Technician for one year and then transitioned to the role of Network and IT Administrator for two years. His work in these positions took place in the Greater Atlanta Area, where he contributed to the company's IT support and network management.
Experience at Apple
James Deverell has a background in customer service and technical support from his time at Apple. He worked as a Service Specialist in London, United Kingdom, from 2012 to 2014, and later as a Genius in Atlanta, Georgia, from 2014 to 2017. His roles involved providing technical assistance and support to customers, enhancing their experience with Apple products.
Education and Expertise
James Deverell studied at the University of Essex, where he earned a Bachelor of Arts (BA) in Acting from 2004 to 2007. This educational background may contribute to his skills in communication and presentation, which are valuable in his current role as a Technical Writer.