Adona Williams Campbell
About Adona Williams Campbell
Adona Williams Campbell is a Customer Success Team Lead at MatrixCare, where she has worked since 2021. She has a background in nursing and extensive experience in software implementation within the healthcare sector.
Work at MatrixCare
Adona Williams Campbell currently serves as the Customer Success Team Lead at MatrixCare, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful software implementation within the healthcare sector. Prior to her current position, she worked as a Customer Success Manager at MatrixCare from 2019 to 2021, where she contributed to customer engagement and support in a remote capacity. Her experience at MatrixCare highlights her commitment to improving client experiences in healthcare technology.
Previous Experience at Brightree LLC
Before joining MatrixCare, Adona Williams Campbell worked at Brightree LLC as a Clinical Implementation Consultant from 2016 to 2019. During her three years at Brightree, she was involved in the implementation of clinical software solutions, which required her to leverage her nursing background and expertise in healthcare processes. This experience provided her with valuable insights into the intersection of clinical practice and technology.
Education and Expertise
Adona Williams Campbell studied at the Charity School of Nursing, where she earned an Associate of Science (A.S.) degree in Registered Nursing from 2005 to 2006. Her education laid the foundation for her career in healthcare, where she has developed expertise in software implementation, nursing education, and medical-surgical practices. She is also skilled in process quality improvement and holds certification in Advanced Cardiac Life Support (ACLS).
Background in Healthcare Compliance
Adona Williams Campbell possesses a strong background in U.S. Health Insurance Portability and Accountability Act (HIPAA) compliance. This knowledge is essential in her roles within the healthcare industry, where adherence to regulations is critical for protecting patient information and ensuring the integrity of healthcare practices. Her understanding of compliance issues enhances her ability to support healthcare organizations effectively.