Christina C.
About Christina C.
Christina C. is a Client Success Manager with extensive experience in technical software support and analysis, particularly in healthcare systems. She has held various roles in notable companies, including HEALTHCAREfirst and MatrixCare, and possesses skills in payment reconciliation and Electronic Data Interchange processes.
Work at MatrixCare
Christina C. currently serves as a Client Success Manager at MatrixCare, a position she has held since 2023. In this role, she focuses on ensuring client satisfaction and success within the healthcare software solutions provided by the company. Her responsibilities include supporting clients in navigating the software and addressing any issues that arise. Christina works remotely from Missouri, contributing to the company's commitment to client service in the healthcare sector.
Previous Experience in Healthcare Software Support
Before joining MatrixCare, Christina C. accumulated extensive experience in healthcare-related systems. She worked at HEALTHCAREfirst as a Client Success Manager and Associate Analyst from 2023 to 2024. Her previous roles also include serving as a Regional Account Representative at WellSky and a Sales Development Representative at Care Access. These positions allowed her to develop a strong foundation in client relations and technical support within the healthcare industry.
Technical Skills and Expertise
Christina C. possesses a strong background in technical software support and analysis, particularly within healthcare systems. She has expertise in payment reconciliation, focusing on medical and behavioral health billing. Additionally, she is knowledgeable in Electronic Data Interchange (EDI) processes, which are crucial for the efficient transfer of healthcare data. Her technical skills enhance her ability to support clients effectively in her current role.
Career Progression and Roles
Christina C. has a diverse career history in the healthcare technology sector. She began her career as a Medical Billing Specialist at Cerner Corporation from 2014 to 2016. She then transitioned to Netsmart Technologies as a Billing and A/R Specialist from 2016 to 2019. Following that, she worked as a Technical/Support Analyst at WellSky from 2019 to 2021. This progression reflects her growth in technical roles and her increasing responsibilities in client success and support.