Jasmine Manivanh
About Jasmine Manivanh
Jasmine Manivanh is a Software Support Analyst at MatrixCare, where she has worked since 2020. She holds a Bachelor's degree in Data Science from St. Catherine University and has over 8 years of experience in customer service.
Work at MatrixCare
Jasmine Manivanh has been employed at MatrixCare as a Software Support Analyst since 2020. In this role, she leverages her knowledge of healthcare to facilitate effective communication with customers. Her responsibilities include providing software support and ensuring accurate billing for clients, utilizing her basic mathematical skills. Jasmine's position at MatrixCare reflects her commitment to enhancing customer experiences within the healthcare technology sector.
Previous Experience at Canterbury Park
Prior to her current role, Jasmine Manivanh worked at Canterbury Park as a Guest Services Supervisor from 2014 to 2020. During her six years in this position, she developed strong customer service skills, which contributed to her ability to communicate effectively and manage customer inquiries. This experience laid the foundation for her subsequent roles in customer-facing positions.
Education and Expertise
Jasmine Manivanh studied at St. Catherine University, where she pursued a Bachelor's degree in Data Science from 2016 to 2020. In addition to her major, she is currently working towards a minor in Mathematics as a part-time undergraduate student. Her educational background equips her with the analytical skills necessary for her role in software support, particularly in areas requiring mathematical proficiency.
Background in Customer Service
With over eight years of experience in customer service, Jasmine Manivanh has developed a diverse skill set that includes communication, understanding, patience, persuasion, and time management. Her early experience as an Office Assistant at Shakopee Senior High School for two months in 2016 further contributed to her customer service expertise. This extensive background supports her effectiveness in her current role at MatrixCare.