Shalini Pillai

Support Analyst @ MatrixCare

About Shalini Pillai

Shalini Pillai is a Support Analyst at MatrixCare in Bengaluru, India, where she has worked since 2023. She holds a Bachelor of Business Administration in Human Resources from the International School of Business & Media, completed in 2019.

Work at MatrixCare

Shalini Pillai currently serves as a Support Analyst at MatrixCare, a position she has held since 2023. She is based in Bengaluru, Karnataka, India, and works on-site. In her role, she is responsible for providing technical support and assistance to clients, ensuring that their needs are met effectively.

Education and Expertise

Shalini Pillai studied at the International School of Business & Media, where she focused on human resources. She earned her Bachelor of Business Administration (BBA) degree from 2016 to 2019. This educational background has equipped her with knowledge in business management and human resources, which she applies in her professional roles.

Previous Experience

Before joining MatrixCare, Shalini gained experience at BYJU'S, where she worked as an Assistant Manager in User Experience (UEx) from 2022 to 2023. In this role, she contributed to enhancing the user experience for clients. Additionally, she completed a one-month internship at Hira Group of Industries in 2017, which provided her with early exposure to the professional environment.

Career Progression

Shalini Pillai's career has progressed from her internship at Hira Group of Industries to her role at BYJU'S, and now to her current position at MatrixCare. This trajectory demonstrates her growth in the field of business and support analysis, reflecting her commitment to developing her skills and expertise.

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