Susan Newberger
About Susan Newberger
Susan Newberger is a Claims Enrollment Analyst II at MatrixCare, where she has worked since 2019. She holds a Bachelor's degree in Marketing from Rasmussen College, graduating with a 4.0 GPA.
Work at MatrixCare
Susan Newberger has been employed at MatrixCare since 2019, currently holding the position of Claims Enrollment Analyst II. In this role, she specializes in developing client-facing relationships through product implementation across various software applications. Her responsibilities include maintaining and managing client records, department information, and other forms of sensitive data. Additionally, she produces internal department resources by creating training guides and conducting knowledge-share sessions.
Education and Expertise
Susan Newberger studied at Rasmussen College, where she earned a Bachelor's degree in Marketing from 2016 to 2017. She graduated with a 4.0 GPA, demonstrating her academic proficiency in the field. Her educational background supports her expertise in developing client-facing relationships and managing sensitive information in her current role.
Background
Before joining MatrixCare, Susan worked as a Payroll Account Manager at Employer Solutions Group and Employer Solutions Staffing Group from 2017 to 2019. In this position, she gained experience in managing client accounts and payroll processes. Earlier in her career, she worked at Subway as a Sandwich Artist from 2011 to 2013 in Minnesota, where she developed foundational customer service skills.
Professional Experience
Susan Newberger has accumulated significant professional experience in various roles. After her time at Subway, she transitioned to the payroll sector, working as a Payroll Account Manager for two years. Since 2019, she has been with MatrixCare, where she has focused on claims enrollment and client relationship management, further enhancing her skills in the healthcare technology sector.