Susan Young
About Susan Young
Susan Young is a Senior Financial Product Specialist at MatrixCare, with a background in Political Science from the University of North Carolina at Chapel Hill. She has over 20 years of experience in software implementation and training, and holds a Lean Six Sigma Yellow Belt certification.
Work at MatrixCare
Susan Young has been serving as a Senior Financial Product Specialist at MatrixCare since 2017. In this role, she focuses on financial product solutions within the healthcare software industry. Her responsibilities include software implementation and end-user training, which are critical for ensuring that clients can effectively utilize the products offered by MatrixCare. Susan's extensive experience in conducting software demonstrations for both prospective and current clients enhances her ability to communicate the value of financial products.
Education and Expertise
Susan Young earned her Bachelor's degree in Political Science from the University of North Carolina at Chapel Hill, where she studied from 1988 to 1992. This educational background provides her with a strong foundation in analytical and critical thinking skills. Additionally, she holds a Lean Six Sigma Yellow Belt certification, which signifies her proficiency in process improvement methodologies. This expertise supports her work in software implementation and project management.
Background
Before joining MatrixCare, Susan Young worked at Allscripts as a Senior Consultant from 2001 to 2016. During her 15 years at Allscripts, she gained valuable experience in the healthcare technology sector, particularly in software solutions. Her role involved working closely with clients to ensure successful software implementations and user training. This background has equipped her with the skills necessary to excel in her current position.
Achievements
Susan Young received the President's Award for outstanding performance in her field, recognizing her contributions and effectiveness in her roles. This accolade reflects her commitment to excellence and her ability to deliver results in the financial product domain. Her achievements further underscore her expertise in software demonstrations and project management.