Tom Charpentier, Pmp
About Tom Charpentier, Pmp
Tom Charpentier is a Senior Director of Professional Services at MatrixCare, where he has worked since 2015. He has extensive experience in Professional Services Technology Management, with a background that includes roles at Eastman Kodak, Regis Corporation, ADP, and Ceridian.
Current Role at MatrixCare
Tom Charpentier serves as the Senior Director of Professional Services at MatrixCare, a position he has held since 2015. In this role, he is responsible for overseeing professional services and ensuring the delivery of high-quality solutions to clients. His leadership contributes to the strategic direction of the organization, focusing on enhancing service offerings and client satisfaction.
Previous Experience in Professional Services
Before joining MatrixCare, Tom Charpentier held several significant positions in the professional services sector. He worked as the Business Solutions Director at Regis Corporation from 2013 to 2015. Prior to that, he served as AVP of Implementation at Ceridian from 2008 to 2013, where he managed implementation projects. His experience also includes roles at ADP, where he worked as a Project Manager and Implementation Consultant between 2003 and 2008.
Background in Technology Management
Tom Charpentier has a strong background in Professional Services Technology Management. His expertise encompasses streamlining processes, vendor management, contract negotiation, and change management. He has successfully managed DMAIC projects and possesses skills in Human Resources Information Systems (HRIS) and financial systems.
Education and Qualifications
Tom Charpentier studied at the College of St. Scholastica, where he earned a Bachelor's degree in Management from 1994 to 1998. He also holds a Bachelor's degree in Business Administration and Management from the same institution. His educational background provides a solid foundation for his career in professional services and technology management.
Early Career at Eastman Kodak
Tom Charpentier began his career at Eastman Kodak, where he worked as a Customer Operations Center Supervisor from 1999 to 2003. During his four years in this role, he gained valuable experience in customer operations and service management, which contributed to his later success in professional services.