Andrew Charlton
About Andrew Charlton
Andrew Charlton is the Regional Support Manager for EMEA at MATRIXX Software, a position he has held since 2021. He has extensive experience in support and consulting roles in the telecommunications industry, with previous positions at Ericsson, Siminn, and Nortel Networks.
Work at MATRIXX Software
Andrew Charlton has been serving as the Regional Support Manager for EMEA at MATRIXX Software since 2021. In this role, he is responsible for overseeing support operations across the Europe, Middle East, and Africa regions. Prior to this position, he worked as a Senior Support Engineer at the same company from 2014 to 2021, where he contributed to various support initiatives and customer engagement strategies in London, United Kingdom.
Previous Experience in Telecommunications
Before joining MATRIXX Software, Andrew Charlton held several positions in the telecommunications sector. He worked as a Charging System Consultant at Ericsson from 2007 to 2008 in Rome, Italy, and Lisbon, Portugal. He also served as a Charging Systems Consultant at Siminn from 2008 to 2014 in Reykjavík, Iceland. His career began at Nortel Networks as an IN Applications Support Specialist from 2000 to 2002 in Maidenhead, United Kingdom.
Education and Expertise
Andrew Charlton has an extensive educational background in computing and engineering. He earned a Master's degree in Computing from The Open University, studying from 2012 to 2017. He also holds a Bachelor of Science with Honours (BSc Hons) in Computing, Business, and Management from The Open University, which he completed between 2005 and 2012. Additionally, he obtained a Higher National Diploma (HND) in Engineering (Telematics) from Reading College in 2000.
Background in Consulting
Andrew Charlton has a solid foundation in consulting roles, having worked at LogicaCMG Limited (Atos Origin / SchlumbergerSema) as an Applications Services Consultant from 2003 to 2007 in London, United Kingdom. His experience in consulting has equipped him with skills in client engagement and technical support, which he has applied throughout his career in various telecommunications roles.
Early Education
Andrew Charlton completed his early education at Easthampstead Park School, where he studied Maths (Pure and Applied), Physics, and Chemistry, achieving A-Levels from 1994 to 1996. This foundational education set the stage for his later studies in engineering and computing.