James Tan Jin Keat
About James Tan Jin Keat
James Tan Jin Keat is an experienced project management professional currently serving as the APAC PMO at MATRIXX Software in Kuala Lumpur. He has held various roles in prominent companies, including Comptel, Ericsson, and Cisco, and possesses certifications in ITIL, Six Sigma, and PMP.
Work at MATRIXX Software
Currently, James Tan Jin Keat serves as the APAC PMO at MATRIXX Software, a position he has held since 2021. In this role, he is responsible for overseeing project management operations across the Asia-Pacific region. His experience in managing complex projects and leading teams is instrumental in driving the company's objectives in this competitive market.
Previous Experience in Project Management
James has a diverse background in project management, having worked in various roles across multiple organizations. He was an APAC Senior Project Manager at Comptel from 2009 to 2014, and an Experience Customer Project Manager at Ericsson from 2014 to 2016. His career also includes positions at Cisco, Radiant Globaltech Group, and NetCracker Technology, where he managed significant projects and contributed to operational improvements.
Education and Expertise
James holds a Bachelor of Science degree in Computer Science from the University of Kentucky, where he also completed a minor in Business. He has an Associate Degree in Computer Science from Stamford College. His educational background is complemented by certifications in ITIL, Six Sigma, and PMP, which enhance his project management capabilities.
Achievements in Project Management
James has successfully managed key projects, including the automation of network services for a RM12 million Network Service Orchestration program for Cisco at Celcom. He also led the development and deployment of an industry-first client analytics solution for Robi Axiata. His track record includes managing approximately 40 operation system support projects as part of a RM10 million digital transformation program for Maxis Mobile.
Multicultural Team Leadership
James has extensive experience working with multicultural teams and clients across various countries, including Bangladesh, Cambodia, Philippines, Australia, India, and Malaysia. His ability to gain clarity into issues and build consensus around solutions has led to consistent project profitability and customer satisfaction.