Probir Mukherjee
About Probir Mukherjee
Probir Mukherjee is a Solution Designer with extensive experience in Business Support Systems, currently working at MATRIXX Software in Sydney, Australia. He has held various roles at Ericsson and other companies, focusing on pricing solutions, technical documentation, and system integration.
Work at MATRIXX Software
Probir Mukherjee has been employed at MATRIXX Software as a Solution Designer since 2019. In this role, he focuses on developing complex pricing and business configuration solutions that involve various Business Support Systems (BSS) applications. His expertise includes building and deploying business configurations in both bare metal and cloud-native environments, including AWS. He also manages REST API testing using tools such as Postman and JMeter, and supports system integration testing for customers.
Previous Experience at Ericsson
Probir Mukherjee has held multiple positions at Ericsson throughout his career. He served as a Service Delivery Manager from 2015 to 2019 in Singapore, where he managed service delivery processes. Prior to that, he worked as a CS5.0 Consultant in Tehran, Iran, for one year in 2011, and as a Charging System 4.0 Consultant for five months in Dhaka, Bangladesh. He also worked as a Sr. Solution Integrator from 2013 to 2014 and as a TSP Support Consultant in Malawi from 2008 to 2009.
Background in Telecommunications
Probir Mukherjee began his career in telecommunications as an Intelligent Network Engineer at Citycell in Dhaka, Bangladesh, from 2003 to 2005. He then joined L M Ericsson Bangladesh Ltd. as a Support Engineer, where he worked for three years until 2008. His experience spans various roles and responsibilities, contributing to his extensive knowledge in designing end-to-end BSS solutions, particularly in prepaid, wholesale, and postpaid environments.
Education and Expertise
Probir Mukherjee earned a B.Sc (Hons) in Computer Science & Engineering from Ahsanullah University of Science & Technology, where he studied from 1997 to 2002. His educational background supports his proficiency in technical documentation, including procedure manuals and instructional guides. He is skilled in mapping APIs with northbound systems and has experience with web protocols and data formats such as XML, JSON, SOAP, and HTTP.
Technical Skills and Project Management
Probir Mukherjee possesses strong technical skills, including the preparation of automated test suites for unit, progression, and regression testing to validate deployed solutions. He is experienced in agile project management and involved in release activities using tools like JIRA and Confluence. He leads and manages solution-related issues from customer networks, demonstrating his capability in both technical and project management aspects.