Barry Duplantis
About Barry Duplantis
Barry Duplantis is the GM of Public Sector at Mattermost, with extensive experience in customer success, support, and public sector initiatives within the technology industry.
Current Role as GM, Public Sector at Mattermost
Barry Duplantis currently serves as the General Manager of Public Sector at Mattermost. He began this role in 2022, leveraging his extensive experience in the technology industry to oversee initiatives that address public sector challenges. His responsibilities include driving secure collaboration environments and helping public sector agencies adopt a zero trust mentality to stay competitive on a global scale.
Previous Roles at Mattermost
Before becoming the GM, Public Sector at Mattermost, Barry Duplantis was Vice President of Customer Success and Support. From 2021 to 2022, he led teams focused on ensuring customer satisfaction and successful product implementations. His efforts contributed to building strong relationships and trust between Mattermost and its clients.
Experience as Vice President of Customer Operations at Green Bits, Inc.
From 2018 to 2020, Barry Duplantis served as Vice President of Customer Operations at Green Bits, Inc., based in Portland, Oregon. In this role, he was responsible for managing customer support initiatives and improving operational efficiency. His work helped drive customer success and foster client loyalty.
Leadership at HackerOne and Hortonworks
Barry Duplantis has held significant leadership positions in various organizations. He was Vice President of Customer Success at HackerOne from 2015 to 2017, and Vice President of Global Customer Support at Hortonworks from 2013 to 2015. At both companies, he focused on enhancing customer satisfaction and ensuring seamless customer service experiences on a global scale.
Educational Background and Qualifications
Barry Duplantis has a robust educational background. He completed the Executive Leadership Program at Duke University's Fuqua School of Business in 2001. He holds a BS in Social Science from Campbell University (2000) and an AA in History from Marion Military Institute (1987). Additionally, he studied History at Mississippi State University from 1988 to 1990.