Fabrizio Corsaro
About Fabrizio Corsaro
Fabrizio Corsaro is a Customer Success Manager at Mattermost with extensive experience in customer relationship management and engineering roles.
Current Role at Mattermost
Fabrizio Corsaro currently works as a Customer Success Manager at Mattermost. He has been with the company since 2021, based in London, England. His role involves managing customer relationships, driving renewals, and expanding enterprise accounts across various regions, including the UKI, Nordics, Southern Europe, the Middle East, and Asia.
Previous Experience at Sonatype
Before joining Mattermost, Fabrizio worked at Sonatype as a Customer Success Engineer from 2019 to 2021. During his tenure, he was responsible for ensuring customer satisfaction and success by providing technical support and maintaining strong relationships with clients. His time at Sonatype furthered his expertise in customer success and technical support roles.
Role at ICAP
From 2015 to 2019, Fabrizio was employed as an Application Analyst at ICAP in London. His responsibilities included managing and troubleshooting applications, ensuring their optimal performance, and providing technical support to users. This role contributed significantly to his skills in application management and technical support.
Educational Background
Fabrizio studied Foreign Languages and Literatures at Università degli Studi di Palermo, where he earned a Bachelor's degree between 1995 and 1999. He also studied Spanish Language at the University of Salamanca for a brief period in 1997. His educational background in foreign languages complements his ability to manage international business partnerships and customer relations effectively.
Technical Expertise
Fabrizio has a robust engineering background, having worked as a Devops Engineer and Support Engineer at Alfresco from 2008 to 2015. He possesses skills in troubleshooting both hardware and software issues and has experience in cloud computing, specifically with AWS. His technical expertise enhances his capability to support enterprise-level solutions in his customer success roles.