Shreena Maistry
About Shreena Maistry
Shreena Maistry is a Customer Operations Specialist at Mattermost with a background in research and customer advocacy.
Current Role at Mattermost
Shreena Maistry is currently employed at Mattermost as a Customer Operations Specialist. She has been in this role since 2021. Her responsibilities include managing customer operations to ensure smooth interactions between the company and its clients. This role leverages her extensive background in customer advocacy and research.
Previous Experience at Mattermost
Prior to her current role, Shreena Maistry worked at Mattermost as a Customer Advocate Intern in 2021. She carried out this role for 7 months, where she gained valuable experience in advocating for customers and addressing their concerns effectively.
Experience at HelloGbye
In 2019, Shreena Maistry worked as a Research Analyst (Engagement) at HelloGbye. Based in the Toronto, Canada Area, she was responsible for conducting research to engage users more effectively. This role lasted for 3 months and provided her with a unique insight into user engagement strategies.
Roles at University of Waterloo
Shreena Maistry held multiple positions at the University of Waterloo throughout 2018 and 2019. She served as a Research Analyst at Waterloo International, an International Live Chat Host, and a Group Facilitator (Volunteer) at the Student Success Office. These roles varied from research-related tasks to direct student engagement, each lasting for 2 to 3 months.
Educational Background
Shreena Maistry earned a Bachelor in Environmental Studies, focusing on Environment and Business, from the University of Waterloo, where she studied from 2017 to 2022. Prior to this, she attended Sodnac State Secondary School, where she completed her Cambridge International AS & A levels from 2015 to 2017, and her Cambridge International O levels from 2010 to 2015.