Gisele Tan
About Gisele Tan
Gisele Tan is the Head of Customer Operations, Capture Services APAC at Matterport, based in Malaysia, with over 13 years of experience in business operations and people management across the APAC region.
Company
Gisele Tan is currently the Head of Customer Operations, Capture Services APAC at Matterport. Matterport is a prominent organization known for its innovative 3D capture technology. Gisele Tan has been a part of the Matterport team since August 1, 2020, and is currently based in Malaysia.
Title
Gisele Tan holds the title of Head Of Customer Operations, Capture Services APAC at Matterport. She is responsible for overseeing the customer operations and capture services across the Asia-Pacific (APAC) region.
Previous Experience
Before joining Matterport, Gisele Tan served as Operations Director, Asia at AQ Services International from 2018 to 2020 in Kuala Lumpur, Malaysia. Prior to that, she worked as the APJ Partner Manager (Juniper Networks) at ServiceSource from 2011 to 2018. Earlier in her career, she was a Customer Fulfillment Professional at IBM from 2009 to 2011 and completed an internship in Corporate Communication at Maxis in 2008.
Education and Expertise
Gisele Tan completed her Bachelor of Arts (B.A.) in Communication and Media Studies at the University of Malaya, where she studied from 2006 to 2009. With 13 years of experience in the corporate and BPO sectors, she has developed expertise in Business Operations, Quantitative Research, Partnership & Renewal Management, and People Management across the APAC region.
Key Skills and Specializations
Gisele Tan specializes in driving organizational transformation through building frameworks that enhance efficiency and optimize resources. Her expertise leads to high volume sales and a strong focus on consumer needs. Gisele Tan is skilled in driving people and organizational transformations, leading to optimized resources and significant improvements in operational efficiency.