Jennifer Cunningham
About Jennifer Cunningham
Jennifer Cunningham is the Senior Enterprise Customer Success Manager at Matterport, with extensive experience in customer success and account management across various industries.
Current Role at Matterport
Jennifer Cunningham serves as a Senior Enterprise Customer Success Manager at Matterport, located in New York, New York, United States. She began this role in February 2022. In her current position, she focuses on delivering tangible business results such as cost reduction, risk mitigation, and increased time-to-market. Her work involves empowering technology executives and business leaders with insights and innovative technology solutions to drive digital transformation strategies. Cunningham is known for her expertise in Spatial Data, 3D, and Digital Twin technologies.
Professional Experience with PTC
From 2019 to 2021, Jennifer Cunningham worked at PTC as an IoT & AR Customer Success Management - Principal for two years in the Greater New York City Area. During this time, she specialized in managing customer success for IoT and AR technologies, driving enablement, adoption, and value in customer engagement. Her role included identifying customer growth and expansion opportunities, ensuring client satisfaction, and aiding enterprises in leveraging advanced technologies for their digital initiatives.
Previous Roles at Gartner and NASDAQ
Jennifer Cunningham has a diversified work experience, having served as Account Executive - Americas Major Accounts at Gartner from 2017 to 2019 in the Greater New York City Area. Prior to that, she worked at NASDAQ as an Enterprise Account Manager from 2015 to 2017 and as a Webhosting Account Manager from 2014 to 2015, both based in Boston, MA. These roles honed her skills in account and relationship management, allowing her to manage major client accounts and drive business results.
Educational Background
Jennifer Cunningham pursued her education at Ecole Supérieure de Commerce, La Neuveville, Switzerland, where she studied Business Administration and Management, General. She furthered her studies at the University of California, Riverside, achieving a certificate in the International Professional Program, specializing in Global Marketing Management. This educational background equipped her with a robust understanding of global business practices and marketing management strategies.
Global Experience and Expertise
With a global experience in IoT, AR, PLM, and Fintech, Jennifer Cunningham has established herself as a knowledgeable professional in these domains. Her career spans various roles, including a stint at State Street as a Global Marketing Project Manager and at Tamedia as a Senior Manager - Key Account Management. Known for driving customer engagement, she has a track record of enabling customer growth and solving complex problems analytically and proactively.