Katherine Mc Gill
About Katherine Mc Gill
Katherine Mc Gill is a Customer Success Manager - SMB at Matterport in Chicago, Illinois, with a background in account management and sales at Uber and Target.
Current Role at Matterport
Katherine Mc Gill is currently serving as the Customer Success Manager for SMB clients at Matterport. Based in Chicago, Illinois, she is responsible for ensuring the satisfaction and retention of small and medium-sized business clients. Katherine plays a pivotal role in onboarding new clients, managing customer relationships, and enhancing client engagement strategies.
Previous Experience at Uber
Before joining Matterport, Katherine Mc Gill worked at Uber in various roles. She served as an Account Representative for 5 months in 2020-2021 and as a Sales Development Representative for 3 months in 2020. Prior to these positions, she was an Account Representative for UberEats from 2019 to 2020, focusing on client acquisition and support within the food delivery sector.
Experience at Target
Katherine has substantial experience working at Target in several leadership roles. She was an Executive Team Leader for Specialty Sales in 2019, Guest Experience from 2018 to 2019, and Sales Floor from 2016 to 2018. Additionally, she served as an Executive Intern from 2015 to 2016 based in Willowbrook, Illinois, where she gained foundational experience in retail management and customer service.
Educational Background
Katherine Mc Gill studied Business Management & Leadership at Miami University from 2012 to 2016. Her academic background provided a strong foundation in management principles and leadership skills, essential for her various professional roles.
Volunteer Work and Mentorship
Beyond her professional responsibilities, Katherine volunteers as a mentor for young professionals through the Chicago Women in Business organization. Her involvement aims to support and guide the next generation of business leaders, contributing to the community by fostering growth and development.