Ramiro Pina
About Ramiro Pina
Ramiro Pina is a Fulfillment Associate at Matterport with extensive experience in logistics and reverse logistics processes.
Title
Ramiro Pina is currently serving as a Fulfillment Associate at Matterport in Sunnyvale, CA 94089.
Education and Expertise
Ramiro Pina holds an Associate's degree in Computer Science from Gavilan College, which he completed between 2013 and 2015. He has extensive experience in managing reverse logistics processes, including timely responses to new tickets within a ticketing system and worldwide dispatching of replacement units. Ramiro is proficient with various software tools such as Oracle, SAP, JIRA, Zendesk, Stripe, and NetSuite.
Professional Background
Ramiro Pina has accumulated significant experience in logistics and fulfillment over his career. He worked at Creation Technologies as a Logistics Supervisor for five years from 2012 to 2017 in Milpitas, CA. Before that, he was a Logistics Coordinator at Cisco from 2005 to 2011 for six years in San Bruno, CA, and San Jose, CA. He also served as a Tradeshow Coordinator at DB Schenker from 2004 to 2005 in South San Francisco, CA, and as a Logistics Coordinator at HGST (a Western Digital brand) from 2003 to 2004 in San Jose, CA. Earlier in his career, he worked as a Logistics Coordinator at Specialized Bicycle Components for nine years from 1990 to 1999 in Morgan Hill, CA.
Current Role
In his current role at Matterport, Ramiro Pina is responsible for various critical functions related to fulfillment and logistics. He prepares documentation to meet import/export requirements as per BIS and CBP regulations. Additionally, he assists the sales team in processing non-standard orders and reconciling fulfillment and RMA units with internal teams. Ramiro is also known for identifying pain points within the fulfillment process to improve efficiency and accuracy.