Saba Beyene
About Saba Beyene
Saba Beyene is a Senior Enterprise Customer Success Manager at Matterport in London, with over a decade of experience in customer success and training management roles.
Current Role at Matterport
Saba Beyene currently holds the position of Senior Enterprise Customer Success Manager at Matterport. Based in London, United Kingdom, she is responsible for ensuring the success and satisfaction of Matterport's enterprise customers. Her role likely involves overseeing customer relationships, driving product adoption, and ensuring that enterprise clients achieve their business objectives using Matterport's technology.
Previous Experience at Herrmann
From 2019 to 2021, Saba Beyene worked at Herrmann as a Client Success Manager for the UK and EMEA regions. During her tenure, she managed client relationships and worked to meet the specific needs of customers in the UK and across EMEA, ensuring high levels of client satisfaction and success. This role built on her extensive experience in customer success and training management.
Academic Background
Saba Beyene holds a Master of Information Systems and Management (MSc) from Brunel University London and a Bachelor of Science (BSc) in Computer Science from Middlesex University. Her academic background provides a strong foundation in both technical knowledge and management skills, which has been instrumental in her career in customer success and training management roles.
Experience at QuestBack
Saba Beyene spent a significant portion of her career at QuestBack, where she held various roles including Training and Support Manager from 2007 to 2011, and Head of Training from 2011 to 2013. During her six-year tenure, she was responsible for overseeing training programs and support services, contributing to the professional development of clients and internal teams in London, England, United Kingdom.
Skills and Expertise
With over a decade of experience in customer success and training management roles, Saba Beyene possesses a strong background combining technical expertise in computer science and management skills. Her roles have spanned customer success, sales and operations, and training, demonstrating her versatility and ability to adapt to different professional environments. She has managed client success across various regions including the UK and EMEA, showcasing her capacity to handle diverse business landscapes.