Sona Nathwani
About Sona Nathwani
Sona Nathwani is a Staff Enterprise Customer Success Manager at Matterport, based in London, England. She has extensive experience in customer success and account management across various industries, including technology, coworking spaces, and e-commerce.
Title
Sona Nathwani currently holds the position of Staff Enterprise Customer Success Manager at Matterport. Her role involves managing enterprise-level customer accounts and ensuring customer satisfaction.
Company: Matterport
Sona Nathwani is employed at Matterport, operating remotely from London, England, United Kingdom. She began her tenure at Matterport as a Senior Enterprise Customer Success Manager from 2021 to 2023 before being promoted to her current role.
Work Experience at WeWork
From 2017 to 2021, Sona Nathwani held multiple roles at WeWork. She began as an Enterprise Member Success Manager before progressing to Senior Enterprise Account Manager, Senior Account Manager for Global Key Accounts, and finally as Account Director for Global Key Accounts. She managed key customer accounts and contributed to customer retention and growth.
Educational Background
Sona Nathwani studied Law at The Nottingham Trent University, earning her Bachelor of Laws (LL.B.) degree from 2007 to 2010. She furthered her legal education with a Legal Practice Course at Nottingham Law School, completing it in 2011. She also attended Loughborough College.
Customer Success and Account Management Expertise
Sona Nathwani has extensive experience in customer success and account management across various industries, including technology, coworking spaces, and e-commerce. She has a solid history of rapid career progression, moving from entry-level roles to senior management positions, and has shown adaptability in both remote and in-office environments.