Vinatha Kutagula
About Vinatha Kutagula
Vinatha Kutagula is the Chief Customer Operations Officer at Matterport, with extensive experience in customer success, strategic initiatives, and business operations across various tech companies including Credit Karma and Google.
Chief Customer Operations Officer at Matterport
Vinatha Kutagula currently holds the position of Chief Customer Operations Officer at Matterport in the San Francisco Bay Area. In this role, she oversees customer operations, focusing on enhancing customer satisfaction and operational efficiency. Her extensive experience in business process automation and strategic execution supports her responsibilities in optimizing customer success strategies at Matterport.
Past Role: Vice President Member Success at Credit Karma
From 2018 to 2021, Vinatha served as Vice President of Member Success at Credit Karma in the San Francisco Bay Area. During her tenure, she led initiatives aimed at boosting member engagement and satisfaction. Her efforts were instrumental in enhancing Credit Karma's customer experience and operational efficiency.
Career at Google
Vinatha Kutagula's career at Google spanned multiple roles over a decade. From 2015 to 2017, she was the Head of Strategic Initiatives in the San Francisco Bay Area, where she contributed to the growth of Google Cloud. Prior to this, she served as Head of Business Operations and Customer Support for Google Cloud from 2008 to 2015, and as Sr. Manager of Business Tools and Process from 2006 to 2008 in Mountain View, CA. Her work at Google involved driving strategic initiatives and transforming global operations.
Technical Leadership at Fair Isaac Corporation
Vinatha was the Head of Technical Support at Fair Isaac Corporation from 2001 to 2006 in the San Francisco Bay Area. In this capacity, she led technical support operations, focusing on enhancing service quality and customer satisfaction. Her leadership in technical support played a significant role in improving the corporation's service delivery.
Educational Background in Computer Science
Vinatha Kutagula has a strong educational foundation in Computer Science. She earned her M.S. from the University at Buffalo from 1993 to 1995. Prior to that, she completed her B.E. in Computer Science at Osmania University from 1989 to 1993. Her academic background has provided a solid base for her extensive career in technology and operations management.