Adam Smart
About Adam Smart
Adam Smart is the National Quality Data Manager at MAXIMUS, known for his expertise in strategic business planning, operational management, and stakeholder relationship building.
Current Role at MAXIMUS
Adam Smart serves as the National Quality Data Manager at MAXIMUS. Since 2019, he has held this position, where he has been responsible for overseeing quality data management on a national scale. His role involves strategic business planning and operational management, focusing on enhancing key performance indicators (KPIs) and ensuring overall quality assurance in business operations.
Professional Experience at MAXIMUS
Before assuming his current role, Adam Smart worked as an ACM at MAXIMUS from 2017 to 2019. During this period, he operated in Dorset/Somerset. His responsibilities included strategic planning and operational oversight, contributing to the organization's growth and efficiency.
Work History at Provident Financial Services
In 2017, Adam Smart briefly worked at Provident Financial Services as a Customer Relationship Management Specialist in Bournemouth, United Kingdom. Over a span of 2 months, he focused on strengthening customer relationships and enhancing the customer management framework.
Roles at Royal Mail
Adam Smart has held multiple roles at Royal Mail, starting as a Regional Planning Manager in 2010. He later advanced to Senior Operations Manager (2012-2014), Area Manager in Salisbury (2014-2015), Senior Operations Project Manager (2014-2016), and Area Manager on the South Coast (2016-2017). His tenure at Royal Mail was marked by significant contributions to operational management, project oversight, and strategic planning.
Educational Background
Adam Smart holds multiple qualifications from esteemed institutions. He completed a program in Clinical Management and achieved Leadership credentials from Harvard Business School (2020-2021). He also specialized in Artificial Intelligence at UC Berkeley School of Information (2019-2020). Additionally, he earned a Diploma in Music Pedagogy from Weymouth College (2002-2004). His earlier studies include a Leadership & Management diploma from Bournemouth University and an Operational Management diploma from ILM, both completed in 1970.